Whether you have a leaky faucet or want to renovate your bathroom fixtures, your best option is to hire a professional plumber. But among the available plumbing contractors in your area, which one should you choose?
There are certain characteristics that make some plumbers exceptional at providing their professional services. These people are passionate about the job and will go out of their way to provide excellent customer service. So if you are looking at getting the services of a plumber, you need to look for these five characteristics that mark a reliable plumbing contractor.
Plumbing is a regulated profession, which means almost all U.S. states require them to have a license to practice in their respective states. Requirements vary across states, but in general, a plumber can obtain the certification if they possess the necessary knowledge and skills to pass a state-approved exam.
Having a license is a good indication of the expertise of a plumber, so if you are planning to hire one, ask if they have a license to work in the state. Most states have a website where you can verify their license number. Not having a license is a huge red flag and you should think twice before hiring them.
2. PROVIDES A CLEAR ESTIMATE
Before getting the job started, one of the first steps of the process involves the plumber examining your plumbing system and providing a quote. This is an opportunity for you to judge the reliability of a plumber. You can tell that the plumber is an expert by the estimate that they provide.
The job quote should be clear and detailed and should include a breakdown of the cost estimate of the materials needed. It should also include labor costs. Finally, the plumber should also specify how they want to be paid and how they will address extra time or materials needed.
3. PUTS EMPHASIS ON SAFETY
As with all home improvement and repair projects, plumbing jobs pose a risk of injury not just to the contractor but to other parties as well. Reliable plumbers will always prioritize safety and will strictly follow safety procedures. They will follow safety guidelines to the letter to prevent damage to life and property. They will also have the right tools and equipment to do the job safely.
In addition, reliable plumbers carry two types of insurance—liability and worker’s compensation. The former protects the contractor in case something is damaged or someone is injured as a result of the job, while the latter provides medical benefits to the contractor in case of injuries.
A professional plumber provides a precise time of arrival and sticks to it. They respect the time that you have and will call immediately in case they are running late or coming in early. When they arrive, they will apologize for their tardiness, even if it is just by a few minutes. Punctuality is a reflection of their work attitude and ethic, so if the plumber you are planning to hire arrives on time for the appointment, it’s a sign they value your time and your work.
5. WILLING TO FIX ISSUES
Not everyone is perfect and even the best plumbers make mistakes. There may still be issues with your plumbing after the plumbing contractor has done their job. If you notice some problems with the plumber’s work, feel free to ask the plumber about them. A reliable plumber will be able to explain what looks to be an issue, and if it is indeed a problem, they will also be willing to rectify the mistake.
Your home is your most significant investment. It makes sense that you want repairs and renovations handled by a true professional. Look out for these top five qualities of reliable plumbers to have peace of mind when having your next plumbing job done.
About the Author:
Aki Merced is the Content Manager at Handle, where they build software that helps contractors, subcontractors, and material suppliers secure their lien rights and get paid faster by automating the collection process for unpaid construction invoices.
Guest Contributor: Aki Merced